Delete Data
The Danger Zone — what stays, what goes, and what's irreversible.
Overview
Settings → Data → Danger Zone has two distinct destructive actions. Both are permanent, both run immediately, and they do different things.
Read this page before you click either one.
Two Actions, Two Outcomes
| Action | What stays | What goes | Reversible? |
|---|---|---|---|
| Delete all data | Your account, sessions, API keys, billing record | Contacts, notes, tags, "introduced by" links, Google sync state, prior Activity Log entries | No |
| Delete account | Nothing — full cascade | Everything, including the user record itself | No |
Delete all data is for "I want to start over with the same Remy account." Your sign-in still works after, but your contact book is empty.
Delete account is for "I'm done with Remy." Your sign-in stops working immediately. Re-registering with the same email creates a new, unrelated account.
Delete All Data
From Settings → Data → Danger Zone, click Delete all data. A confirmation modal asks you to type the literal phrase DELETE ALL DATA to proceed. There's no other way through it.
Once confirmed, Remy wipes:
- Every contact (manual and synced).
- Every note.
- Every tag.
- Every "introduced by" link.
- Google sync state — pending merges, queued tag pushes, last sync token.
- Every prior Activity Log entry.
A single new Activity Log entry is written: Data Purged. That entry is the only thing left of your previous activity history.
Your account, password, sessions, 2FA, API keys, and billing record are untouched. You can sign back in immediately and start fresh — including reconnecting Google, which will repopulate your contact book from Google's side.
Pulling an export first is the only safety net
There is no recycle bin or recovery path after Delete all data. The destructive action is the click — not a 24-hour delay or an emailed confirmation. If you might want any of the data back, export before you click.
Delete Account
The harder option. Same screen, Delete account button, same typed-confirmation requirement.
When you confirm, Remy hard-deletes everything — contacts, notes, tags, intros, sessions, API keys, the user record itself — in a single cascade. There is no undo, no grace period, and no email confirmation today.
No grace period, no email confirmation
Account deletion runs immediately on click. Remy does not send a "we received your delete request, click here to confirm within 24 hours" email today. There is no holding pen, and no support path to restore the account afterward.
A 30-day grace period with email confirmation is on the roadmap. Until that ships, the click is the action.
Hosting-provider backups may persist briefly per their rotation schedule — that's outside Remy's control — but Remy itself does not retain anything about you after the click goes through.
Why No Grace Period Today
The choice is deliberate but not permanent. Building a recoverable-deletion flow means storing user records past the deletion point, with a separate purge process and email infrastructure to handle the reverse. That's coming, but it's not here yet.
In the meantime: treat Delete account the way you'd treat shredding paper. The act is the choice.
Deleted Contacts (Different Surface)
This page covers account-wide deletion. For deleting an individual contact, the rules are different and depend on sync mode — see Contacts and Why some deletes are blocked. The big-picture limit applies to either path: deleted contacts can't be restored from the UI today. A proper recycle bin is on the roadmap.
What Gets Logged
| Action | Activity Log entry |
|---|---|
| Delete all data | A single Data Purged entry replaces every prior log entry on your account. |
| Delete account | Nothing remains in Remy after deletion. The hosting layer may briefly hold a backup, but Remy itself has no record. |
Frequently Asked Questions
What about my Google contacts after I delete account?
Your Google account is unaffected. Remy disconnects from it and stops syncing, but every contact in Google itself stays in Google. If you re-register, you can reconnect and repopulate.
What about Stripe / billing data?
Subscription records inside Remy are deleted with the account. The Stripe-side customer record may persist briefly per Stripe's retention rules. If you need that purged, contact Stripe directly.
Can support restore my account if I change my mind?
Not today. Once Delete account runs, there is no in-product path to restore. A grace-period flow is on the roadmap; until it ships, support cannot reverse the action.
What's the difference between "delete data" and signing out?
Sign out ends your session on this device. Your data is untouched and waiting for your next sign-in. Delete data is permanent and wipes the contact book regardless of which device you're on.